Success stories
Employees are the main value of DPD in Russia. We are proud that many have worked for the company for five, ten, fifteen or more years. Almost half of those who currently occupy leadership positions are employees who grew up within the company.
There are opportunities for both horizontal and vertical career growth at DPD; Full-time and distance learning, trainings and seminars are provided. Thanks to a wide network of regional branches, you can change your location without changing your employer.
Success stories2
Success stories3
With 25 years of experience in the Russian express delivery and logistics market, DPD in Russia offers a full range of transport and logistics services.
DPD in Russia delivers cargo and parcels to more than 13,000 destinations in Russia, Kazakhstan, Belarus, Kyrgyzstan, Armenia, and offers reliable and efficient international delivery, serving 220 countries and territories around the world. About 2,000 highly qualified employees in Russia ensure timely and reliable delivery of parcels and cargo.
Success stories4
With 25 years of experience in the Russian express delivery and logistics market, DPD in Russia offers a full range of transport and logistics services.
DPD in Russia delivers cargo and parcels to more than 13,000 destinations in Russia, Kazakhstan, Belarus, Kyrgyzstan, Armenia, and offers reliable and efficient international delivery, serving 220 countries and territories around the world. About 2,000 highly qualified employees in Russia ensure timely and reliable delivery of parcels and cargo.
Success stories5
With 25 years of experience in the Russian express delivery and logistics market, DPD in Russia offers a full range of transport and logistics services.
DPD in Russia delivers cargo and parcels to more than 13,000 destinations in Russia, Kazakhstan, Belarus, Kyrgyzstan, Armenia, and offers reliable and efficient international delivery, serving 220 countries and territories around the world. About 2,000 highly qualified employees in Russia ensure timely and reliable delivery of parcels and cargo.
Almost every buyer who at least sometimes makes purchases in foreign or Russian online stores has encountered the delivery of their parcels by the transport company DPD Russia. In particular, since 2015, DPD has been delivering parcels from Chinese online stores, including.
Like most large transport companies, DPD Russia has an extensive network of Pickup - points for issuing and receiving shipments. On a special page of the DPD website you can find and select a suitable collection and delivery point, post office or terminal. DPD parcel delivery points are located in more than 1,200 points in 480 cities of Russia.
In addition, on the DPD website you can control the movement of the shipment, for example, using the order number from the store, change the address or delivery date, or even cancel the DPD delivery. And here you can track your order.
DPD tracking Russia
In order not to make unnecessary gestures, cargo tracking is available on the main page of the DPD website without additional information with the recipient’s phone number. Therefore, it will be more convenient to track DPD delivery here.
After entering the DPD tracking number, the most detailed information about the movement of the parcel, its characteristics (weight, dimensions), destination, and name of the recipient will be displayed.
It is also possible not only to track by dpd number, but also by store order number, through the advanced tracking option.
What are the DPD Russia tracking numbers?
For DPD delivery in Russia and neighboring regions, a tracking number in an alphanumeric combination is usually assigned:
- RU002233445 - with this number, DPD delivery is carried out throughout Russia
- RU002294333 - tracking DPD order with delivery throughout Kazakhstan
- But from Aliexpress delivery is carried out with a tracking number in the form of an 11-digit number.
Any DPD Russia numbers are tracked.
Today 2 directions (parcels) were trackedHow to track by number?
Delivery types
C.O.D
Delivery methods
Amount to be paid
Payment Methods
In this section you will find a modern and convenient service for fast and accurate tracking of parcels, cargo and postal items delivered by DPD. This company provides express delivery services for parcels, cargo and mail throughout Russia, Ukraine, as well as many other countries. The international DPD (Dynamic Parcel Distribution) network unites more than 800 terminals in 40 countries, more than 24,000 employees, and a fleet of more than 18,000 vehicles. This company provides individuals and legal entities with a wide range of courier and postal services, as well as cargo transportation services. This company is developing dynamically, earning great popularity for its high quality of transportation and short delivery times.
With this service, in just a couple of minutes you can track the exact location of a parcel, cargo or postal item delivered by DPD.
How to track by number?
Tracking the transportation and delivery of a parcel or cargo by DPD is quite simple: to do this, you need to enter a barcode identifier (track number) in the “# Tracking Number” box. Most often it contains 11 characters. You can find this identifier or track number of the postal item on the invoice or receipt; it is located under the barcode. After entering it, click on the “Track” button or the “Enter” key.
What are the tracking numbers?
When registering a shipment by DPD, all parcels, cargo and packages are assigned a unique number. Most often it consists of 11 characters, which may include only numbers or a combination of letters and numbers.
The DPD company number track looks something like this:
Delivery types
DPD EXPRESS. This is express delivery of documents and parcels throughout Ukraine by a certain time of the working day.
DPD CLASSIC Parcel. This is a simple and profitable way of classic parcel delivery.
DPD CLASSIC. This is a reliable and simple solution for delivering parcels and documents within a guaranteed time frame to any locality in Ukraine.
DPD MAX. This is a special solution for delivery across the territory of Ukraine of cargo formed on pallets or pallets.
Why can't I track my parcel?
How to track by number if your tracking request is unsuccessful? The DPD company works smoothly and reliably, so situations where it is impossible to track a parcel are quite rare and are most often caused by two reasons:
- The track number was entered incorrectly in the “# Tracking Number” box. Carefully check that it is inserted correctly.
- The parcel has not yet been registered in the DPD database. According to the rules of this company, the parcel must be registered in the database within 24 hours after it arrives at the department's warehouse. Try again to track the parcel using the tracking number the next day.
C.O.D
When sending a parcel or cargo, you can order cash on delivery. This means that the recipient, in order to pick up the parcel, will have to pay its cost. The cost of the parcel indicated by the sender when sending it, after payment by the recipient, will be returned to the sender.
Delivery methods
The DPD company provides its clients with services for the transportation and delivery of parcels, postal items and cargo to the warehouse of the company's branch or for targeted delivery to the recipient's door.
Amount to be paid
Upon receipt of the parcel or cargo, the manager will tell you the amount to pay. It includes the amount of cash on delivery (if specified), as well as the cost of delivery of goods or parcels by DPD. The amount payable will be calculated in the national currency of the country of the recipient or sender.
Payment Methods
There are two payment options at DPD:
- Cash. To be made in cash upon receipt of a parcel or cargo from the company's warehouse or upon delivery by a courier to the specified address.
- Cashless payments. In some DPD branches, it is possible to make cashless payments using Visa or MasterCard payment cards.
How to receive a parcel or postal item?
In order to receive a parcel or postal item, you need to go to the DPD branch indicated in the destination and present a document proving your identity. This may be a civil passport, international passport, military ID, certificate of release or other identification document that temporarily replaces a passport. In some cases, it is possible to receive a package using a driver’s or pension license. If the recipient's address is indicated in the shipment, then the parcel, cargo or postal item will be delivered to his address to his door.
To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
In the modern world, many companies or individuals need to send or receive various cargoes, and sending by mail has long been no longer considered reliable and profitable. The transport and logistics company DPD is one of the few that you can completely trust. It has been operating on the Russian market alone for almost a quarter of a century, and the preliminary results during its operation are absolutely positive. DPD branded offices in the Moscow region are visited daily by hundreds of people who need to send a small parcel or large cargo and who trust this company.
This company can safely be called customer-oriented, since the main goal that the employees set for themselves is not just to deliver the cargo to its destination, but also to fully satisfy all the client’s needs that depend on them. It is this willingness to overcome all difficulties with ease that attracts clients, and many of them happily become regulars. Residents of the Moscow region Noginsk, Krasnogorsk, Domodedovo, Yegoryevsk, Odintsovo, Serpukhov and other cities in the Moscow region have long calculated that the tariffs of this company are among the most affordable.