Those who send parcels by mail or, conversely, receive postal items, may need to track the route of their movement. Such tracking allows you to control the date when the shipment was made and the date of its delivery. Such monitoring is carried out using a postal identification number.
See how the package travels!
Our service provides the ability to track mail routes. On our website you can track the route of any shipment sent by Russian Post. On the site you will find information about all the main postal points, their location on the map and track where the parcel you sent by mail is located at a certain point in time.
Most of the parcels sent by mail or using the EMS service are sorted in centers located in various cities of our country. Very rarely, a parcel is delivered directly from the point of departure to the destination, bypassing intermediate points, also known as sorting centers.
On our service you can clearly see the parcel route on the map. Users can see which cities the departure route passes through. The map shows in which locality the parcel is located at a particular moment.
Benefits of being able to track your parcel route
The ability to view the route of a parcel sent by Russian Post or EMS courier service allows you to significantly narrow the search if the shipment gets lost, since the last city in which it was located is clearly visible on the route map.
Each of the sorting centers visited by the parcel is visible on the map and is an intermediate point on the route, thanks to which you can easily obtain the required data (city code, address, telephone number).
Based on information about the distance traveled by the parcel and how much remains to go to the final destination, our service displays the percentage of the path that the shipment has traveled.
The main advantage of tracking the mail route using a special service is that this procedure takes only a few minutes.
The principle of tracking the postal route
To track the postal route on our service you need:
- go to our website;
- Enter the postal track number in a special window; it is indicated on the receipt in the field located under the barcode.
After entering the identification number, our service will provide complete information about the parcel and show its route on the map.
Users get access to the transaction history, where they can see the status of the parcel.
To determine the route of a postal item, you can also use a special mobile application.
If you wish, you can set up SMS notifications about the delivery of your parcel to its destination.
On our website it is convenient to track postal routes throughout our country. You can track the route of your postal item at any time.
Valuable parcels and letters are often sent by mail. Senders are worried about their safety, but thanks to special services it is now possible to track mail. Postal tracking makes it possible to ensure that the package will be delivered safely to the addressee.
Tracking postal items by ID
Tracking mail items by ID has become popular. Moreover, this procedure will not take much time, it is a matter of several minutes.
How are postal tracking performed using an identifier? Each parcel/letter that will be sent is assigned a specific number, and “monitoring” is carried out on it.
The resource provides detailed information about each postal shipment, including its main parameters - weight, parcel status and its value.
What is a mail ID?
A postal identifier is a track number, it consists of numbers and letters and is unique. Using this code, any shipment is monitored throughout the entire journey, starting from the point of editing and ending with the final destination.
The postal identifier can be found in the receipt issued when sending a parcel at a Russian Post office. On standard receipt forms, the identification code appears above the From field.
Tracking of postal routes using an identification number can be done on our website. This method of “observation” is suitable both for postal shipments carried out within Russia and for those carried out between countries.
To track a postal item using an identification code, you do not need to waste time and nerves standing in queues. You just need to register on the website and enter the tracking number.
After entering the track code, you will be provided with information about the status of the shipment sent by mail, information about the date of receipt and delivery of the parcel to the addressee (if it has already taken place).
The advantages of this method of tracking parcels sent by mail are obvious. Information about the transportation of parcels can be received by email, just save the code in your individual account, and the information will be sent automatically. The benefit of this option is especially noticeable when you are waiting for several products ordered from different online stores at the same time.
Tracking items sent by mail using a track number is a simple and convenient way to “monitor” the movement of a parcel/letter. Thanks to the method of tracking the movement of postal items by identification number, you will always be aware of where the parcel you sent or expected is located.
Russian Post is the national state postal operator of Russia, a full member of the Universal Postal Union, providing domestic and international postal services. Receives, sends and receives postal items: parcels, small packages, parcels and correspondence; provides financial and delivery services to both individuals and businesses.
Russian and foreign online stores often send orders to customers using this postal service or integrate it with its delivery to provide high-quality and inexpensive services. For example, on the basis of post offices, I organized express delivery and order pick-up points, reducing the time for issuing orders across Russia to 2-5 days. Some transport companies combine their cargo transportation capabilities with the vast resources of the national postal operator. Thus, she recently created a joint project with Russian Post called “Rural Delivery” for delivery to remote locations, regional and district centers of Russia, where there are no own branches.
According to the press center, in the 1st quarter of 2018, Russian Post processed 95.7 million international mail items, and more than 60% of online shoppers used delivery services. In 2018, the second stage of a sorting center will be built in Vnukovo and in 3 years the network of logistics centers will be expanded throughout the country. According to e-commerce experts, the growth of international incoming shipments will continue, mainly due to parcels from China.
Active promotion of such large Chinese stores as , Banggood on the Russian-language market, as well as new players that are rapidly gaining popularity, and , have significantly increased the flow of incoming mail. Nevertheless, Russian Post continues to provide quite high-quality services for the delivery of parcels, both international and domestic.
Tracking parcels in Russia
When registered, a postal item is assigned a tracking number, with which you can track when it was sent, stages of movement and the date of receipt at the post office. The tracking service allows you to monitor the receipt of your shipment and is especially useful in resolving disputes with the seller in case of detected discrepancies. The name and address of the recipient will help you make sure that the package is going to its destination, and the weight of the shipment will help you roughly estimate the contents of the attachment. The latest delivery status will inform the sender that the item has been successfully delivered.
In addition to simple letters, all other shipments within Russia are always sent as registered. Incoming international letters and small packages can also be sent as unregistered. In these cases, you can only rely on the integrity of the sender or seller and the absence of various excesses. If a parcel is lost or not sent without evidence of non-receipt, neither postal services nor sellers will refund money for the goods and shipping.
Tracking data will also help when filing claims for failure to meet delivery deadlines. The Russian Post website directly states liability for violating these deadlines.
Tracking Russian Post parcels by identification number
The barcode postal identifier (SPI) for domestic Russian Post items consists of 14 digits, where:
- the first six digits indicate the recipient's post office code,
- the next two digits indicate the month the barcode identifier was printed,
- numbers from ninth to thirteenth - unique departure number,
- and the last digit is the control digit.
After paying for the forwarding service, the cashier will issue a fiscal receipt, which, in addition to the standard cost and name of the service, will indicate the RPO number (registered mail), this is the tracking number - the postal identifier of the Russian Post. In the RPO line, the last digit in the check is printed separated by a space, but it must be entered without spaces.
It looks like this on a cash receipt:
RPO tracking is instant - upon acceptance, the post office employee enters information into the database, and the first status “Accepted at the post office” will appear when tracking Russian Post by ID immediately after sending. The postal identifier is an excellent tool for monitoring the movement, delivery times and weight at each stage of the journey of the delivered item.
Tracking Russian Post by international shipment number
For international postal items, the regulations of the Universal Postal Union have approved a unified track code standard. The type of postal item is determined by the first two Latin letters, the next nine digits in the tracking number consist of a unique eight-digit number and the last verification digit. The last two Latin letters in the tracking number indicate the country of departure. It is impossible to determine the destination country by the track number.
Examples of departure numbers:
- CQ---US (CQ123456785US) – parcel from the USA,
- RA---CN (RA123456785CN) – small package from China,
- RJ---GB (RJ123456785GB) – departure from the UK,
- RA---RU (RA123456785RU) - internal number assigned to unregistered parcels when arriving in Russia.
How to track a Russian Post parcel
Russian Post tracking is available on the official website or.
After entering the track number in the search bar for shipments and clicking the “Track” button, a separate page opens with information about the passage of the parcel, dates, statuses, address and full name of the recipient.
To get more detailed information with all intermediate statuses and movement outside Russia, track your track numbers on a simple parcel tracker website:
Important features of the work of Russian Post
Compliance with the requirements for the contents of the parcel and its packaging is a prerequisite for successful shipment. These rules may vary slightly from country to country. For example, in Switzerland you cannot send horoscopes by mail. Some African countries cannot send shaving brushes of Japanese origin. And in the UK there is a special ban on sending parcels containing rubbish. But in general, the conditions below are typical for all postal services, including Russian Post.
Items prohibited for shipment:
- firearms, signal weapons, pneumatic weapons, gas weapons, ammunition, cold weapons (including throwing weapons), electric shock devices and spark gaps, as well as main parts of firearms
- narcotic drugs, psychotropic, potent, radioactive, explosive, caustic, flammable and other dangerous substances;
- poisonous animals and plants;
- banknotes and foreign currency
- perishable food, drinks;
- items that, by their nature or packaging, may pose a danger to postal workers, stain or damage other postal items and postal equipment.
There are also goods prohibited for import from abroad. Therefore, when shopping in foreign online stores, it is advisable to familiarize yourself with
Founded in 2002, the national postal operator Russian Post provides a wide range of services. In addition to letters, bills and money transfers, nearly 300 million parcels are processed every year at 42,000 branches. Thanks to modern services, tracking of postal items is available to you, which means that now you can know exactly about all movements of the parcel at any stage of delivery.
Package Tracking
Checking the tracking of your parcel is very simple - you can do it online from your home computer or smartphone. You can track your parcel using the track number at any time, and also install a special application on your smartphone that allows you to check the status of the shipment at any time. An individual track number is assigned to each shipment after delivery is completed, from now on you can track the track for free at any time. If you made a purchase online, the track number will be visible on the order page, and if it is a package from a private person, you can track it using the receipt number. You can also track international postal items, which greatly facilitates purchases in online stores in other countries - the parcel will definitely not get lost and will arrive on time. It is worth paying attention to the fact that the track numbers of parcels from other countries differ from the numbers of Russian parcels - they contain Latin letters. Most foreign tracking numbers are recognized by the service, so, as a rule, problems with postal tracking do not arise. If you cannot track a postal item from abroad, then you can check the tracking of the parcel on the post office website of the sending country. As a rule, to deliver an order, transit routes through different countries are used, in each of which you can track your parcel.
Convenience for clients
Russian Post is trying to improve its service for customers as much as possible; now a resident anywhere in the country can use the mail search service. Jokes about Russian Post delivering packages after a year or not delivering them at all are no longer relevant - if the track is not tracked, a person can immediately contact the support service and the issue will be resolved as soon as possible. The transition to modern technologies has not only improved the work of the country's postal operator, but also increased customer confidence. Now anyone can track a parcel by number. In addition, Russian Post provides the opportunity to subscribe to changes in shipment status and receive automatic notifications by email every time a package changes location.
Maximum security
The ability to track the parcel reduces the risk of loss to a minimum. The service allows you to check your mail at any time, and if you have any questions, you can contact the hotline. If you cannot track the parcel, then at any post office you can submit an application to search for postal items. The system is thought out to the smallest detail; postal tracking is carried out both in Russia and in other countries. You can submit an application within six months from the date of sending; to do this, it is enough to present the check issued upon sending and an identification document. Nowadays, cases of lost parcels are extremely rare, but if this happens, you have the right to receive monetary compensation.
A modern service allows you to know about the status of your mail at any time, with it you will always be sure that the parcel will arrive at the right place. Applications, websites, alerts - all this makes mail operations as fast, convenient and safe as possible.
To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)