List of services provided:
Daily delivery of cargo to every city of the Eurasian Union (Russia, Kazakhstan, Belarus, Armenia, Kyrgyzstan) by road;
- acceptance of cargo for transportation without the participation of the consignee;
- door-to-door delivery of cargo;
- accepting applications for the transportation of goods via the Internet;
- concluding contracts for transport and forwarding services for enterprises;
- free storage of arrived cargo for 3 days;
Organization of insurance and customs clearance of goods.
The shipper is obliged to provide reliable information about the quantity and nature of the cargo, and provide all documents necessary for the transportation of the cargo. In case of failure to provide the specified consignment note, the parties agreed that the cargo is considered with the declared value of one hundred rubles.
For timely pickup of cargo in Moscow and St. Petersburg, the application must be submitted no later than 17:00 of the current day. In this case, the application will be processed on the next business day.
The following are not accepted for shipment:
- firearms, signal, pneumatic, gas weapons, ammunition, edged weapons (including throwing weapons), electric shock devices and spark gaps, as well as the main parts of firearms;
- narcotic drugs, psychotropic, potent, radioactive, explosive, as well as poisonous, caustic, flammable and other dangerous substances;
- animals and plants;
- banknotes of the Russian Federation, foreign currency, securities: shares, bills, etc.;
- goods that require a certain temperature regime during storage and transportation;
- perishable food products;
- objects and substances that, by their nature or packaging, may pose a danger to the company’s employees, pollute or spoil (damage) other cargo and transport of the company;
- cargo without packaging that excludes access to the contents, with the exception of indivisible
- other cargo, the transportation of which is prohibited by current legislation and/or the Rules for the provision of forwarding services.
Packing of cargo.
Cargo is accepted for transportation in packaging that ensures the safety of the cargo during transportation. Each place must be marked indicating the exact names of the sender and recipient, their addresses and telephone numbers.
Requirements for cargo transferred for transportation:
1. The cargo must be handed over for transportation in proper transport packaging. If the packaging does not meet the requirements established by the Rules for the provision of freight forwarding services, the Forwarder notifies the Client or the shipper of the need to bring the packaging into compliance with these requirements, as well as of the additional costs arising in connection with this. The client or shipper has the right, within 3 hours from the date of sending such notification, to notify the Forwarder in writing of their readiness to bring the packaging into compliance with the requirements established in the Rules on their own and at their own expense. If the Client does not inform the Forwarder of his readiness to independently bring the packaging into compliance with the requirements, the Parties proceed from the fact that the Client has instructed the Forwarder to carry out the necessary actions on his own, at the expense and in the interests of the Client.
2. The cargo delivered to the warehouse by the Shipper must be packaged in such a way that it cannot move inside the package. If there are voids inside the package, the company cannot guarantee that the appearance of the cargo will not be damaged.
3. If there are special requirements for the transported cargo, the Shipper is obliged to indicate these requirements on the cargo packaging (make markings), as well as separately notify the Transport company about these requirements when registering the cargo for transportation.
4. When delivering cargo to the terminal, it is necessary to prepare the cargo for transfer to company employees, namely, obtain labeling for the cargo and move the cargo onto the ramp.Cargo is accepted from the loading ramp and not from the parking area.
Labeling requirements:
- produced on a clearly visible, separate sheet of paper and glued to each piece of cargo. (Inscriptions made with a marker are not markings).
- cargo of the same type with a total number of pieces up to 20 is 100% marked.
- cargo of the same type with a total number of pieces of more than 20 is marked in at least 20% of the total number of pieces.
- the following data must be indicated: Sender of the cargo, Recipient of the cargo, Destination city, total number of places.
Sending / receiving cargo:
- for legal entities - a power of attorney of the established form for sending/receiving cargo from the Forwarder. In the case of sending/receiving cargo directly by the head of the organization with a SEAL, his authority is confirmed by one of the following documents
- a copy of the decision or protocol of the founder (participant) of the organization on the appointment to the position of manager, certified by the seal and signature of the head of the organization;
- a copy of the order (extract from the order) on the appointment of a manager to a position, certified by the seal and signature of the head of the organization;
- an original or a copy of an extract from the Unified State Register of Legal Entities, issued by the tax authority no later than 30 days before its presentation, certified by the seal and signature of the head of the organization.
The manager also provides an identification document.
* The presence of the organization’s seal on the person sending/receiving the cargo does not confirm his authority to send/receive the cargo.;
- for individuals - PASSPORT.
Payment for services:
Payment for the Forwarder's services must be made no later than three banking days from the date of issuing the invoice until the delivery of the cargo to the Consignee, unless the Agreement between the Parties provides for a different payment procedure.
A fee for late receipt of cargo is charged if the cargo is stored at the Forwarder's warehouse for more than 3 (three) working days from the date of notification of the Consignee. The price is indicated for one cubic meter per day.
The Forwarder sends a notification to the Consignee about the arrival of the cargo in any way convenient for the Forwarder: by email, by telephone or via SMS notification (short text message). Notification by any of these methods is considered proper and sufficient.
The minimum cost of storing cargo, regardless of its weight, sent under one sender's forwarding receipt is 50 rubles. In the cities of Moscow, Novosibirsk, Tomsk and Yekaterinburg - 100 rubles.
Dispute resolution procedure:
1. All claims must be made in writing within 6 months from the date the right to make a claim arose. The impossibility of restoring the cargo, the fact of damage, and the amount of damage caused is proven by the Client.
2. A claim for loss, shortage or damage (spoilage) of cargo must be accompanied by documents justifying the right to submit it, as well as documents confirming the cost of restoration repairs or the cost of acquisition costs in the event of the impossibility of restoration or loss of the cargo.
3. A commercial report on the identified shortage, damage (deterioration) of the cargo must be drawn up immediately at the time of delivery of the cargo by the Forwarder to the Consignee. A report drawn up by the Client without the participation of the Forwarder cannot be accepted for consideration. If at the time of delivery of the cargo to the Consignee the Certificate has not been drawn up, it is considered that the cargo has been received completely and undamaged.
Claims for shortages, damage (spoilage) of cargo discovered after delivery of the cargo are not subject to satisfaction, except in cases where the Client, upon receiving the cargo with the necessary attention and diligence, was not able to detect the defects. The client is obliged to prove these circumstances.
4. Reimbursement for claims brought on the basis of the impossibility of restoration (sale, use) of damaged/damaged cargo is made after the transfer of the said cargo by the Client to the Forwarder. From the moment such damage is compensated to the Client, ownership of the cargo passes to the Forwarder.
5. All disputes that may arise under the TEU agreement or in connection with it are subject to resolution with mandatory compliance with the preliminary claims procedure.
If an agreement is not reached between the parties in the claim procedure, the dispute is considered in court at the location of the Forwarder (for Clients - legal entities and individual entrepreneurs in the Arbitration Court of the Sverdlovsk Region (620075, Yekaterinburg, Shartashskaya street, building 4), for Clients - individuals in the Leninsky District Court of the city of Yekaterinburg, Sverdlovsk Region (620142, Yekaterinburg, Shchorsa Street, building 68).
Delivery to all settlements of the Russian Federation and the EAEU
In addition to its presence as a regional representative office with its own warehouse in more than 200 cities, the strength of the KIT Transport Company is its developed regional delivery. Many people can transport goods between large regional centers; in addition, the KIT Transport Company can provide urgent and accurate delivery at a low cost to small regional cities. Today, Transport Company "KIT" is one of the top five transport companies in Russia.
On-Line Cargo Tracking
A convenient service for tracking the status of your shipment. Enter the Forwarding Receipt number into the tracking form, and you can see the status of the cargo: “Cargo Accepted” - “Shipped” - “Arrived” - “Issued”. In addition to the status, the date and time when a particular stage was passed by your cargo is displayed.
Available rates
We adhere to a policy of low prices, even in regions of exclusive presence.
Personal Area
A convenient way, without calling your manager, to quickly view all your shipments for the period, their status, receive invoices, Reconciliation Reports and Statements of Settlement.
Order table "KIT"
An online shopping center where everyone can find and order any product for their home, family, or themselves! We will deliver any product to you at the store price in the shortest possible time!
E-KIT
A full range of services from courier delivery for online stores to accepting cash on delivery and organizing pick-up points in many cities of Russia and Kazakhstan.
Foreign trade activities and customs representative services
A range of services for businesses and individuals for the delivery and customs clearance of goods from China and Europe.
Transport company "KIT"
Transport company "KIT" is one of the leaders in providing transport and logistics services on the Russian market. Over the years, we have accumulated a wealth of experience and established ourselves as a reliable partner in the field of road freight transportation.
What sets us apart is:
1) The widest geographical presence - we have more than 200 regional representative offices in Russia, Kazakhstan, Belarus, Armenia, and Kyrgyzstan.
2) Regional delivery - we transport goods to places where others cannot deliver them.
3) The unique “Express” system - regular direct delivery of goods between regional points, within 700 km, the next day after dispatch.
4) A large volume of additional services, including: cargo packaging services, safekeeping services and cargo insurance services.
For transportation of any goods call, including documentation and parcels, the services of the transport company are used by tens of thousands of small and medium-sized businesses and individual entrepreneurs.
- We save your time and effort as much as possible
- We accept cargo for transportation without the participation of the shipper
- We deliver cargo door to door
We invite you to conclude an agreement for transport and forwarding services for your company. You can be sure that your partners will receive the cargo on time, and the contents of the cargo will not be damaged.
The transport company "Kit" provides transport and forwarding services within Russia and the countries of the Eurasian Economic Union. TK Kit’s personal account is designed to relieve its clients from the need to constantly contact the manager on all issues related to cargo transportation.
Personal account features
Thanks to the functionality available online through the TK Kit personal account, the user can use the following features:
- Timely track cargo transportation and check delivery status updates.
- At any time, display details for each placed order (delivery status, receipt/non-receipt of payment, information on all transportation participants, delivery price and parameters of each cargo).
- Using the built-in template, create orders for further collection and transportation.
- Check your current profile balance.
- Regulate the frequency of notifications sent to your linked mobile number and email.
- View the history of previously received alerts.
- Receive photos of sent and delivered cargo.
- Load orders in large quantities.
- Adjust the list of orders displayed in your profile using filters - by status, period of interest.
- View, print and then periodically independently generate reconciliation reports.
- For each order placed, print order detail forms, marking labels, invoices for payment, and work completion certificates.
The online profile functionality allows you to instantly receive information about delivery details and carry out accompanying operations yourself, without coming to the customer center. All the benefits of a personal account are available to both individuals and legal entities.
Registration and login to your personal account
All existing clients who have entered into an agreement with the company can get access to their TK Kit personal account. In order to register, you need to fill out a form, making sure to indicate the number of your forwarding receipt, as well as the mobile phone number or email specified in the contract. To the specified contacts, the user receives login information for his personal account - login and temporary password.
During your first login, you must change the received password to a new one, since the original one is valid only once. After the client enters a new combination, the password is automatically saved.
To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
The transport company GTD (GlobalTruckDelivery) or TK Kashalot (previously called TK KIT) stands out from other logistics companies with fast and inexpensive delivery not only to large cities, but also to the most remote and small towns of Russia, Armenia, Kazakhstan, Kyrgyzstan and Belarus, including to Donetsk and Lugansk, thanks to partnerships with other transport companies providing railway, sea and air transportation. TC GTD also offers a large list of support services, such as cargo packaging, storage services, cargo insurance or freight forwarding support.
Brief information about the company GTD (TK Kashalot)
GTD Company published basic information about tariffs and rules for cargo delivery on its official website gtdel.com
Delivery TK Kashalot
In addition to domestic transportation and between the above countries, the priority direction of the GTD company is transportation from China, including express delivery within 10 days from Manchuria to the Sperm Whale warehouse in Novosibirsk, from where the cargo is then sent to its final destination. These can be small parcels weighing up to 10 kg, or large-sized cargo weighing up to 2500 kg. You can familiarize yourself with the prices and restrictions of such transportation. In about 25 days, Sperm Whale will deliver cargo weighing more than 50 kg from China to Moscow. And from almost any port in the world, TC GTD delivers container shipments from China to Russia in 30 days.
How to track cargo from GTD (formerly TK KIT)
First of all, on the main page of the site in the header or just below there will be buttons “Track cargo”, a form will open where you need to enter the track number or the Sperm Whale invoice number.
Examples of tracking numbers:
- MSZGUB1234567890
- MINMGN1234567890
- KRDMHCH1234567890
- BZLIVN1234567890
- NURSPB1234567890
After entering the invoice number, information about the movement of KIT cargo with the route, dates and time will appear.
In addition to the official Sperm Whale website, it is more convenient to track several track numbers or invoices using.