An example of a job description for a gas station operator. An example of a job description for a gas station attendant. At the enterprise, which service should the gas station be transferred to?

1. General provisions:

1.1 This instruction is the main document for the gas station operator and establishes the requirements for the operation of the gas station, the procedure for accepting delivery, and accounting for petroleum products at the gas station.

The instructions were developed in accordance with the requirements of the rules for the technical operation of gas stations and other regulations governing the operation of gas stations.

1.2 A gas station operator authorized to work must know:

Labor protection rules at gas stations;

Fire safety standards at gas stations;

PTE and PTB of electrical installations;

Rules for working with gas station equipment;

Working on a cash register;

Operation of gas station treatment plant;

Procedure for receiving and dispensing fuel.

1.3 Operators report directly to the General Director of the gas station and the Executive Director. All emerging issues regarding the above sections are resolved jointly with the Gas Station Manager or the Executive Director.

1.4 Working hours are shifts, one person per shift. While on duty, the operator operates the cash register, dispenses fuel to consumers and never leaves the gas station premises.

1.5 The gas station operator is the financially responsible person. During his duty, he is responsible for the safety of equipment, materials, buildings and structures, goods (gasoline) and money in the cash register.

2. Going on duty.

2.1 Operators taking over the shift are required to:

Make sure that equipment, materials, tools are in good working order (including cash register tape, replaceable reporting forms, etc.);

Check that all necessary documentation is available at the workplace (according to the list);

Accept the product currently available in the containers (gasoline), record the level in the containers and meter readings in the shift report;

Accept funds available at the cash desk by indicating the amount in the cash book.

Check the order on the territory of the gas station and in the operator's room.

2.2 All comments identified during the shift acceptance process must be reflected in the shift log. After this, the operators sign in the shift log to accept the shift, and from that moment on they are responsible for everything that happens at the gas station until the end of duty.

3. While on duty:

3.1 The operator is obliged to ensure uninterrupted supply of goods (gasoline) to consumers.

3.2 Maintain order in the territory of the gas station and in the premises, i.e. clean regularly.

3.3 Accept incoming fuel in the following order:

Familiarize yourself with the documentation for the cargo;

Check the fuel level in the fuel tanker (according to the level);

Stop trading in the relevant type of gasoline (by hanging an information sign for customers);

Measure the gasoline level in the container (with a note in the log) before draining.

Together with the driver, drain the fuel from the tank of the fuel tanker into the tank of the gas station;

Make sure visually that the tanks of the fuel tanker are empty;

Measure the level of gasoline in the container (with a log entry) after draining;

Start selling gasoline;

Make an appropriate entry in the fuel receipt log.

The door to the control room must always be closed from the inside.

3.4 At a certain time, the collected funds must be transferred to collectors in accordance with the collection rules.

3.5 In case of electrical failure. equipment, fuel dispenser or cash register, a foreman is urgently called and reported to the General Director of the gas station or the Executive Director.

3.6 When the power supply stops. energy, you must inform the duty service of Energo-Service LLC by phone. 434-10-14

3.7 If an emergency situation occurs (attempted robbery, fire, etc.), urgently call the appropriate service and inform management (everyone who can be reached). Personnel act in accordance with instructions as appropriate.

3.8 Everything that is done and happens during duty must be recorded in the shift log.

3.9 It is prohibited to leave the workplace without the permission of the boss.

3.10 For all errors and violations, it is necessary to submit an explanatory note with a detailed description of the violation.

4. At the end of duty

4.1 Transfer the shift according to the instructions (see point 2).

4.2 All comments identified during shift handover are recorded in the shift log. After which the operator handing over the shift signs in the column “passed the shift”. The operator who took over the shift signs in the column “Accepted the shift.”

4.3 At the end of the shift, operators fill out shift reporting forms and, together with the final receipt, submit them to the gas station manager for control.

High-quality customer service at gas stations is an important factor in additionally attracting customers and increasing sales of petroleum products and related products. As a rule, the driver tries to refuel his car where the appearance of the gas station is attractive, where there are clean gas stations, fuel dispensers, where the sales area has a large assortment of related products, where the operators warmly greet him and give truthful information about the quality of the fuel being refueled and the motor oils sold. and auto cosmetics, where they offer additional services.

The work of personnel servicing each gas station is also an indicator of the work of the company - the operator of the petroleum products market as a whole.

5.1. Maintenance of facilities and equipment

Territory The gas station must be kept clean at all times. First of all, the entry area to the gas station and the area around the pumps are cleaned, and secondly, the parking spaces and exit.

summer time

Collect all trash;

Sweep the gas station;

Collect dust and dirt in garbage bags;

Rinse off with water from a hose;

Remove excess water into the drainage system;

If necessary, apply a special detergent to the surfaces of the filling area to be cleaned;

Clean the surface with a brush.

Remove debris from the landscaping area.

While cleaning the area winter time (every shift), a gas station worker must:

Collect all the trash

Use shovels to clear the area of snow;

Use scrapers to remove icing and sprinkle the ice with a special reagent until it dissolves.

It is prohibited to allow icing of the gas station area.

During snowfalls, the territory of the gas station must be constantly cleared of snow.

shopping mall and canopy supports it is necessary to wipe off dust and dirt as often as required to keep them perfectly clean (but at least once per shift).

When cleaning the fuel dispenser using cleaning products, you must:

Protect the area intended for cleaning with traffic cones;

Apply the cleaning agent to the fuel dispenser from top to bottom (try to avoid direct contact with the fuel nozzle);

Clean the nozzle tip with a clean cloth; Wipe the nozzle, socket, hose with a clean rag and insert the filling nozzle into the socket of the fuel dispenser.

Carefully wash the speaker body and wipe dry with a clean cloth.

Rinse the area around the dispenser with water and remove excess water from the asphalt into the drainage system using a broom or a special brush; remove traffic cones.

Each shift must be checked to ensure that all stickers on dispenser housings and dispensing nozzles are in good condition. If damage is found, replace it.

Premises, equipment, wells are removed as they become dirty. The specific frequency of cleaning is established by the internal regulations of the enterprise and instructions to staff.

Customer service culture

Operator's appearance

Gas station operators must wear uniform (corporate) workwear appropriate to their official position and time of year during all working hours. The uniform must be clean and ironed and appropriate for the size and gender of the employee.

When cleaning the premises and territory of a gas station, a gas station employee must be dressed in removable overalls designed for cleaning.

The form in terms of the composition of the kit and external design must comply with the recommendations for using the corporate identity of gas stations of the enterprise.

The duration of use of the form, the procedure for its issuance, storage, disposal are established at the enterprise, taking into account the current regulatory documents in the field of providing workers with special clothing.

Gas station operators during working hours are required to wear a badge on the right side of the chest, which must be designed in a uniform manner, contain corporate identity attributes, as well as information about the name of the gas station, position, surname, first name and patronymic of the employee.

The badge is an integral part of the uniform, and its absence on the uniform during working hours is a violation of the corporate identity of the enterprise and labor discipline.

Gas station operators serving customers must look neat, have neat hair, and clean hands.

Operational control over compliance by gas station employees with appearance requirements is carried out by the head of the gas station.

Behavior rules

Gas station operators, through their activities, behavior and communication, must actively contribute to increasing the competitiveness of the gas station and maintaining the image of the enterprise in the eyes of customers as a specialized seller selling quality goods with a high level of branded service.

Operators must be polite, friendly and helpful in dealing with customers, and at the same time require them to strictly follow the established rules when using gas station equipment.

Operators should greet and say goodbye to visitors. They are obliged to speak respectfully with customers, express themselves clearly and clearly, and say “Thank you” for their purchase.

When serving customers, order must be observed. In the case of servicing customers out of turn (fire trucks, ambulances, law enforcement vehicles, etc.), the gas station operator must provide an explanation to customers who are in line for the reasons for servicing out of turn.

Operator responsibilities:

1. In direct contact with customers, at their request or if there are doubts about choosing the required product, in an open and accessible form, provide explanations on the characteristics of petroleum products and other products offered for sale (for example, if a customer walks around the hall and cannot choose or find the product he needs). However, if the buyer refuses help, you should not follow him on his heels, as this may irritate the buyer and discourage him from making a purchase.

Be able to tell in an accessible form, when contacted by a buyer, about the quality of petroleum products, LPG sold and quality control at gas stations using available means (for the presence of water, mechanical impurities, measurement and analysis of density, availability of samples, passports and certificates). Be able to explain the choice of packaged oils based on the information printed on the cans.

In such a situation, it is necessary to tell the buyer: “If you need my help, contact me, I will tell you.”

When advising you to purchase a product, it is not advisable to impose one type of product if there is an assortment; offer at least two, leaving the right of choice to the client.

2. Promptly serve clients, showing attention and interest to them.

When receiving official information over the phone, the employee must delicately ask the client to wait for service and apologize for the delay in service, stating the official nature of the telephone conversation or, for example, if for some reason the seller cannot serve the buyer (for example, the cash register has run out) it is necessary explain the reason for the delay and assure prompt service.

3. Thank the buyer if he fulfilled your request (for example, gave smaller coins for change, etc.).

4. Quickly receive incoming phone calls. When answering a telephone call, you must clearly state the number or name of the gas station, your name, position, and invite the caller to continue the conversation with the words: “I’m listening to you” (when conducting telephone conversations, employees must be attentive and accurate).

5. Explain to customers in a clear and comprehensive manner about promotions held at gas stations using drawings and prizes.

6. Do not tell the buyer “I don’t know,” “It’s none of my business,” or “Look for yourself, it’s all written there.”

Do not show your personal attitude towards the buyer. Every customer must be treated politely, regardless of nationality, skin color, gender, age or ability to pay.

7. Do not drink alcoholic beverages, do not be under the influence of alcohol (drugs) or hangover.

8. Do not use profanity, swearing, rude expressions, or raised voices in conversations with clients.

Do not criticize or blame other gas station or enterprise employees when serving customers.

9. Do not violate established restrictions on the sale of certain goods (sell tobacco and alcohol products to children).

10. Do not sell to consumers or store at gas stations your own goods or goods that do not belong to the enterprise, do not demand tips or take them.

Failure to comply with these requirements by employees is considered a gross violation of corporate culture and is grounds for disciplinary action.

In the event that the buyer is given the wrong change, the gas station employee is obliged to remember whether he really made a mistake when counting out the change and, if there is an obvious error, recalculate and apologize to the consumer for the error in the calculation.

If the employee is confident that he is right, he must perform the following actions in the presence of the buyer:

Stop serving customers, apologize, close the cash register;

Call the gas station manager (senior operator);

Fill out the claims registration form;

Write a receipt about the absence of cash in the cash register of the gas station employee himself;

Reflect the availability of money in the cash register in the statement of withdrawal of balances;

Reconcile cash receipts with the readings on the control tape. To do this, you should make a financial report, which will reflect the amount of money that passed through the cash register from the beginning of the opening of the shift until the moment the report was taken and:

a) return to the buyer the money that was not issued to him and apologize if during the verification process it is established that the amount of cash receipts is greater than the amount indicated in the control tape;

b) politely notify the buyer if during the verification process it is established that the amount of cash cash receipts is equal to or less than the amount indicated on the control tape and therefore the cash settlement transactions were carried out correctly.

Gas station employees must take measures to prevent claims from customers. To do this, gas station workers must check the expiration dates of goods and the integrity of the packaging and immediately remove expired goods, goods with defects or damaged goods from the shelves (daily records must be kept of goods with a sell-by date of less than 5 days, and weekly - for goods with a shelf life of less than 5 days). which expire within 15 days).

Gas station workers, before supplying block-packed piece goods to the sales floor, must carry out their pre-sale preparation, which includes: unpacking (removal from shipping containers), sorting and inspection of the goods. As well as checking: the quality of the product and the integrity of the packaging (by external signs), the functioning of the aerosol packaging, the availability of the necessary information about the product, its manufacturer (supplier), instructions for using the goods.

Pre-sale preparation of technical products includes, if necessary, removal of factory grease, checking for completeness, assembly and adjustment.

The cladding and painted areas must be free of damage, rust and dirt.

Products offered for sale, as well as visual advertising brochures accompanying them, must be displayed on shelves (counters) in accordance with the layout (planogram) established for each gas station.

The most consumed goods should be placed on shelves at eye level of the buyer. Heavy and bulky items should be displayed on lower shelves. The display of goods should help create a comfortable shopping environment.

Price tags must clearly indicate the prices of the goods. The absence of a price tag is a gross violation of trade rules.

When working with price tags, it is important to place them in such a way that they do not obscure information about the product (brand, name, expiration date, etc.). When placing a price tag on a product, you must follow the following rules:

If the price of a product is indicated on the shelf, and the product has a bar code, then the price tag is not attached to the product;

If the price of the product is not indicated on the shelf and the product is equipped with a barcode, it is necessary to indicate the price in the upper right corner of the front side of the product (this applies to products where there is no space for shelf price tags);

If the price of a product is indicated on the shelf, but the product does not have a barcode, it is necessary to mark the product with a special article and price tag;

Tin cans should not have a price tag placed on the opening hinge;

The reverse side of the price tag must bear the stamp and signature of the responsible person.

The equipment of trading floors and premises must be maintained in good condition and clean.

When working, a gas station operator must adhere to clearly defined goals and objectives, and also accept responsibility. At the same time, he has rights that protect his work activity. This employee is subordinate to the gas station administrator. The gas station operator himself must manage the work of the gas station attendants and the janitor. Primary responsibilities include proficiency in operating cash registers to their full capacity. You should also become familiar with the operation of control terminals and devices for servicing electronic cards. Operator knowledge

All standards and regulations that relate to the work of an employee of this position. This applies to orders and instructions that are not only known for a long time, but also arrive in real time.

Working as an operator at a gas station

Work experience July 2012 - present (5 years and 8 months) Gas station shift supervisor - JSC TNK Capital, Moscow Sales of fuels and lubricants. Responsibilities, functions, achievements Reception, storage and release of petroleum products; Working with cash, cash registers and credit cards, conducting settlements with clients; Conducting audits, checking the safety and condition of entrusted property; Keep records, draw up commodity-money and other reports on the movement and balances of entrusted property; Preparation and delivery of funds for collection; Maintaining cleanliness at the gas station May 2011 - July 2012 (1 year and 2 months) Cashier-operator of the gas station - individual entrepreneur Kiyaykina M.
A. Sale of fuels and lubricants.

Example of a job description for a gas station operator

shopping mall; - clearly tell the client the number of liters supplied, the type of fuel and the dispenser number; - include fuel supply in the amount indicated on the coupon; - punch a receipt at the cash register; - cut the coupon along the tear line, stamp both halves and give the client the half due to him. 3.4. Provide refunds to customers only if the amount of fuel ordered by the customer does not fit into the tank.
Make a return: 3.4.1. by electronic cards in accordance with the instructions for using the terminal; 3.4.2. for cash payments in accordance with the instructions for using the cash register and the rules for conducting cash transactions. 3.5. Ensure the safety of money in the cash register, namely: 3.5.1.
do not allow the presence of unauthorized persons who are not gas station personnel in the “operator room”; 3.5.2.

Job Descriptions

During the work shift, the operator’s responsibilities include: Ensuring uninterrupted supply of petroleum products to the consumer. Maintaining order in the premises and territory of the gas station. Compliance with the procedure for receiving incoming motor fuel, including: - studying the accompanying documentation; — checking the level of petroleum products in the incoming container; — cessation of trade in the relevant type of fuel (by notifying customers via an information sign); — measuring the level in the storage tank before draining and recording in the appropriate section of the log; — fuel drain; — measuring the level in the storage tank after draining and recording in the appropriate section of the log; — entering data into the fuel receipt log; — resumption of fuel sales. Collection and transfer of funds to the collection team in accordance with approved instructions.

Gas station operator and his responsibilities

The main responsibilities of a gas station operator include:

organization of reception, storage and supply of fuel;
conducting financial settlements;
working with clients;
compliance with fire safety rules.

This is a general and far from complete list of the labor responsibilities of a gas station operator. A complete list of job responsibilities of a gas station operator is established in his job description - an internal document that each organization develops independently based on the characteristics of its work.
The structure of the job description for a gas station operator The structure of the job description is not established by law, therefore the instructions of different companies for the same position may differ both in the list of requirements for a candidate for a vacancy, and in the list of employee job responsibilities and other essential provisions.

Gas station cashier-operator RUB 35,000.

be constantly at work.

At the end of the shift, the operator must:

submit an explanatory statement in case of emergency situations that occurred during duty;
transfer duty to a shift worker, recording the transfer in the shift log.

The typical job responsibilities of a gas station operator given here do not take into account the specifics of the operation of a specific gas station, therefore, when developing a job description and establishing job responsibilities for an employee, any employer can build on the list we have given, taking into account the realities of the work of their enterprise.

Job description of a cashier-operator of a credit institution

Clarity and precise consistency in the work of all gas station employees.

Show up to work only in clean and tidy clothes, and always maintain a pleasant appearance.
Provide customer service exclusively according to the rules regulated by the company’s charter.
Carry out all types of operations for the release of ordered goods, product sets and other items, as well as accept funds, recalculate them and give change to the client.

Features of cash payments Stages of making cash payments for a monetary amount or when calculating the number of liters:

The gas station cashier operator accepts funds from the client, calculating the amount by the number of liters or the final purchase invoice.

Responsibilities of a cashier-operator

Drawing up cash documents according to pre-established forms and with additions and amendments recommended by the company.

Basic rules for the reception, collection, re-discounting, storage and delivery of all funds received from clients.
Instructions for registration and completion of all receipt and expenditure documentation.
Limits on balances that can be stored in cash containers, which are individually established for a specific enterprise or even for its branch.
Features of maintaining a cash book, counting all funds and preparing financial reports.
Features and operational characteristics of cash registers, terminals for servicing various electronic cards and control terminals.
Rules recommended for familiarization and impeccable compliance by all employees of the enterprise.

Attention

Information about the type of fuel being refueled and the fuel dispenser number must be taken into account.

Clearly dictate to the client the amount received from him, at the same time it is necessary to indicate the exact number of liters, type of fuel and specify the fuel dispenser number.
Connect the fuel supply for the amount paid by the client of the establishment, and also accurately calculate the number of liters for which the client paid.
Punch the check, including all the information related to the transaction with a specific client.
State the exact amount of change that the client is entitled to, and also issue the necessary funds along with the check. It is necessary to issue a paper check and a change coin strictly at the same time.

This includes the responsibilities of the gas station operator. Cash payment The procedure for cash payment, that is, determining the amount up to a full tank.

Info

The job description of a gas station operator is APPROVED by General Director of Avanti MTA LLC V.Yu. Krasavin signature M.P. Job Description for Gas Station Operator.

1. GENERAL PROVISIONS 1.1. This job description defines the goals and objectives, as well as the rights and responsibilities of the Gas Station Operator. 1.2. The operator reports directly to the gas station administrator.
1.3. Subordinate to the operator are the Refuelers and the Janitor. 1.4. The operator must be fluent in all operating techniques for cash registers, terminals for servicing electronic cards and control terminals for fuel dispensers used in the enterprise.
1.5. The operator must know: 1.5.1. resolutions, instructions, orders, other governing and regulatory documents relating to the operation of gas stations and the conduct of cash transactions; 1.5.2. forms of cash documents; 1.5.3. rules for receipt, collection, accounting and storage of funds; 1.5.4.

Job responsibilities of a cashier at a gas station

Important

Make sure that once a shift, and during periods of rain and heavy snow melting, constantly (at least once an hour) the tanker checks the presence of water in the tank shafts and, if it appears, pumps it out. 3.9. Hand over a shift (accept a shift) by filling out (checking the completion) the following documents: 3.9.1.

replacement report (2 copies); 3.9.2. attachment to the shift report; 3.9.3. fuel meter reading report; 3.9.4. indicator of counters for cash registers and information on revenue; 3.9.5. cash book; 3.9.6. a book about taking petroleum products; 3.9.7. documents for accepted fuel. 3.10. Manage the work of subordinates, namely: 3.10.1. assign tasks to subordinates in accordance with their job descriptions and monitor the implementation of assigned tasks; 3.10.2.
Among these conditions:

necessary education;
experience;
professional skills;
legislative and local documents that the employee must be familiar with before starting work.

In addition, the same part of the instructions establishes the rules for hiring, dismissing and replacing an employee, determines the position of a staff unit in the organizational chart and appoints the employee’s immediate supervisor.

Official rights and responsibilities. Labor legislation obliges the employee to perform only those job functions that are assigned to him by the employment contract and job description (i.e., the employee has the right not to perform any other assignments). That is why this part of the instructions is the main one in the document and requires a careful and balanced approach during development.

This is due to a large number of job functions that require increased concentration and attention, as well as the fact that the employee is in constant contact with clients and carries out financial settlements. The main responsibilities of a gas station operator include:

organization of reception, storage and supply of fuel;
conducting financial settlements;
working with clients;
compliance with fire safety rules.

Job description of gas station operator of the 4th category

Checking the accuracy and control of fuel dispensing at a gas station. Monitoring the correctness of information on the display, indicator lamps of the input device and recording on punched tape.

Info

Removing punched tape with information, replacing cassettes, recording in a memory unit. Adjustment of serviced equipment during operation, participation in the repair and replacement of faulty parts and components of the system.

Must know: the design and operating rules of an automated system for dispensing petroleum products using credit cards; basic methods of preparing and entering information into a memory block; rules for checking for accuracy and adjusting system components; sequence of conducting the process of refueling vehicles using credit cards; instructions on the procedure for dispensing and paying for petroleum products by credit cards.

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To pay additional expenses for medical, social and professional rehabilitation in cases of health damage due to an industrial accident and occupational disease. 3.7. Get acquainted with draft decisions of the enterprise management concerning its activities.
3.8.

Submit proposals for improvement of the organization and methods of work performed by the enterprise management for consideration. 3.9. Request personally or on behalf of your immediate supervisor documents, materials, tools, etc., necessary to perform your job duties.

3.10. Improve your professional qualifications. 3.11. Other rights provided for by labor legislation. Responsibility The operator of gas stations of the 2nd category is responsible: 4.1.

Responsibilities of a gas station operator

The types and extent of the Operator's responsibility are determined by orders of the enterprise administration. 6. WORKING CONDITIONS 6.1. The Operator’s work schedule is determined in accordance with the “Internal Labor Regulations” established at the enterprise.
7.

Important

NOTES: 7.1. This job description is drawn up in three copies: 7.1.1. the first copy for the Operator; 7.1.2. a second copy for the Administrator; 7.1.3. the third copy for the head of the enterprise; 7.2. This job description is signed by the employee being hired and by the head of the enterprise 7.3.

The employer reserves the right to make additions or changes to this job description. I have read the instructions: Full name

Example of a job description for a gas station operator

Transfer money to collectors, namely: 3.6.1. prepare the amount for collection; 3.6.2. fill out three transmittal forms in the same way; 3.6.3. check the identity cards of bank employees; 3.6.4. obtain a receipt from collectors confirming the receipt of money. 3.7. Receive fuel into tanks in the following sequence: 3.7.1. measure the fuel level in the tank before draining; 3.7.2. serve all those remaining after the entrance to the road was blocked

Gas station customers. 3.7.3. Estimate the amount of fuel in a fuel tanker. 3.7.4. If there is a shortage of fuel in the fuel tanker, do not accept the vehicle for drainage, but if the level is normal, accept documents from the driver (Certification Number and Passport).

3.7.5. continue supplying fuel to customers, with the exception of the fuel brand that is being drained; 3.7.6. measure the fuel level in the tank after draining; 3.8. Do not allow water to enter the tanks.

Job responsibilities

Attention

Make a return: 3.4.1. by electronic cards in accordance with the instructions for using the terminal; 3.4.2. for cash payments in accordance with the instructions for using the cash register and the rules for conducting cash transactions. 3.5. Ensure the safety of money in the cash register, namely: 3.5.1.

do not allow the presence of unauthorized persons who are not gas station personnel in the “operator room”; 3.5.2.

Working as an operator at a gas station

The job description of a gas station (gas station) operator establishes the main provisions of the labor activity of this employee within a specific organization. Our reader will learn from the article below about what a well-written job description for a gas station operator looks like and what aspects are taken into account in it.

Briefly about the work and responsibilities of the operator The structure of the job description for a gas station operator Standard requirements for a candidate for the position of a gas station operator Typical job responsibilities for a gas station operator Subscribe to our channel in Yandex.Zen! Subscribe to the channel Responsibility of a gas station operator Briefly about the work and responsibilities of a gas station operator The work of a gas station operator is complex and responsible.

Gas station operator

Bringing into working condition a gas-electric unit with an internal combustion engine, a generator and an electrical control panel. 2.21. Elimination of minor faults in the automatic remote control of refueling equipment. 2.22. Maintenance of an automated system for refilling fuels and lubricants using credit cards with an electronic device for input and display of information, a hardware unit and a hammer drill. 2.23. Checking the accuracy and control of fuel dispensing at a gas station. 2.24. Monitoring the correctness of information on the display, indicator lamps of the input device and recording on punched tape. 2.25. Removing punched tape with information, replacing cassettes, recording in a memory unit. 2.26. Adjustment of serviced equipment during operation, participation in the repair and replacement of faulty parts and components of the system.

Must know: rules of operation of tanks, process pipelines, fuel dispensing equipment and electronic-automatic control systems; diagrams of aircraft fuel and oil systems; design and operating rules for stationary centralized aircraft refueling systems; rules for conducting operational airfield quality control of aviation fuels and lubricants for the content of water and mechanical impurities using automatic and chemical methods; rules for the technical operation of equipment for a mobile gas station (gas station) with a starting gasoline-electric unit and an internal combustion engine and an electrical panel; the procedure for installing a mobile gas station at the workplace and connecting the power supply; procedure for preparing and starting an internal combustion engine. § 246. Operator of gas stations (5th category) Characteristics of work.

Job responsibilities of a gas station operator, category 4

3.8. Submit proposals for improvement of the organization and methods of work performed by the enterprise management for consideration. 3.9. Request personally or on behalf of your immediate supervisor documents, materials, tools, etc., necessary to perform your job duties. 3.10.

Drawing up cash documents according to pre-established forms and with additions and amendments recommended by the company.

Basic rules for the reception, collection, re-discounting, storage and delivery of all funds received from clients.
Instructions for registration and completion of all receipt and expenditure documentation.
Limits on balances that can be stored in cash containers, which are individually established for a specific enterprise or even for its branch.
Features of maintaining a cash book, counting all funds and preparing financial reports.
Features and operational characteristics of cash registers, terminals for servicing various electronic cards and control terminals.
Rules recommended for familiarization and impeccable compliance by all employees of the enterprise.

Working as an operator at a gas station

Cashier at the same time). 3.3.3. for non-cash payments (electronic cards of TNK): - receive from the client an electronic card, as well as information about the number of liters to be filled, the type of fuel to be filled and the fuel dispenser number; - insert the card into the terminal and check the availability of funds on the card; - clearly tell the client the number of liters dispensed (up to a full tank), the type of fuel and the fuel dispenser number; - enable fuel supply in the amount specified by the client (in case of supply to a full tank, enable fuel supply in an amount not exceeding the available funds on the client’s card); - after stopping the dispenser, punch a receipt at the cash register. - give the client a card and a check punched by the terminal; 3.3.4.

Gas station operator and his responsibilities

The structure of the job description for a gas station operator The structure of the job description is not established by law, therefore the instructions of different companies for the same position may differ both in the list of requirements for a candidate for a vacancy, and in the list of employee job responsibilities and other essential provisions. However, the structure in most cases remains general, determined by the rules of personnel records management.

Attention

Employers, when developing job descriptions for their employees, try to use this particular form because it allows them to take into account all the important aspects of a specialist’s work in the company. What is she like? A typical job description for a gas station operator includes the following main parts:

General provisions.

This section contains the basic conditions that determine the labor activity of a gas station operator in a specific organization.

Gas station operator: description of profession, requirements, salary

check the completeness of the working documentation;
accept the fuel available in the tanks, recording the volume and meter readings in the report;
accept cash from the cash register;
assess the order in the workroom and on the gas station territory.

While on duty, the operator is obliged to:

supply fuel to customers;
Carry out regular cleaning of the gas station area and the work area;
accept incoming fuel in the manner approved by the enterprise documents;
transfer funds to collectors at the specified time;
If you find faults in gas station equipment, cash registers or other equipment, immediately report this to the person in charge and call a technician;
In the event of an emergency, contact the relevant services (police, firefighters, Ministry of Emergency Situations, etc.).

Job responsibilities of a gas station operator

The more detailed and complete the job responsibilities and rights of a gas station operator are defined, the easier it is for the employee to work and the more effective his work will be.

Responsibility. This part specifies, in comparison with the legislation, the list of violations for which an employee can be punished.

Rather, here we can talk about a certain set of professional and personal qualities. And if personal qualities are assessed, as a rule, during a job interview, then a list of the employee’s necessary professional skills can be included in the job description of the gas station operator.

Example of a job description for a gas station operator

The training program for gas station operators includes the study of the following topics: - legal norms and legislative acts regulating the work of gas station operators; — types of petroleum products, their properties and characteristics; — description and operating principle of refueling equipment; — types of gas stations, options for their location on the ground; — methods of controlling the movement of fuel, organizing acceptance, distribution and sales (dispensing); — taking measurements using metrological instruments (measurement gauge, metro rod, cylinder); — checking instrumentation; — requirements for cash and reporting documentation; — occupational safety and health, principles of energy, environmental and fire safety; — rules for operating cash registers; — professional ethics of service workers.

Job Description for Gas Station Operator

Clarity and precise consistency in the work of all gas station employees.

Show up to work only in clean and tidy clothes, and always maintain a pleasant appearance.
Provide customer service exclusively according to the rules regulated by the company’s charter.
Carry out all types of operations for the release of ordered goods, product sets and other items, as well as accept funds, recalculate them and give change to the client.

Features of cash payments Stages of making cash payments for a monetary amount or when calculating the number of liters:

The gas station cashier operator accepts funds from the client, calculating the amount by the number of liters or the final purchase invoice.

What is the job of a gas station operator?

Home / Reference information / Job descriptions / 1. General provisions: 1.1 This instruction is the main document for the gas station operator and establishes the requirements for the operation of the gas station, the procedure for receiving delivery, and accounting for petroleum products at the gas station.

Important

The instructions were developed in accordance with the requirements of the rules for the technical operation of gas stations and other regulations governing the operation of gas stations. 1.2 A gas station operator allowed to work must know: - labor safety rules at a gas station; — fire safety standards at gas stations; — PTE and PTB of electrical installations; — Rules for working with gas station equipment; — Work on a cash register; — Operation of the gas station treatment plant; — Procedure for receiving and dispensing fuel. 1.3 Operators report directly to the General Director of the gas station and the Executive Director. All emerging issues regarding the above sections are resolved jointly with the Gas Station Manager or the Executive Director.

JOB DESCRIPTION FOR PETROL STATION OPERATOR I. General provisions

This instruction is the main document for the gas station operator and establishes the requirements for the operation of the gas station, the procedure for accepting delivery, and accounting for petroleum products at the gas station.
The instructions were developed in accordance with the requirements of the rules for the technical operation of gas stations and other regulations governing the operation of gas stations.
A gas station operator allowed to work must know: - labor protection rules at a gas station; - fire safety standards at a gas station; - PTE and safety regulations for electrical installations; - Rules for working with gas station equipment; - Working on a cash register; - Operation of a gas station cleaning plant; - Procedure for receiving and dispensing fuel.
Operators report directly to the General Director of the gas station and the Executive Director.

In some cases, operators supervise gas station attendants. If emergency situations occur at the station, the operator must be ready to independently solve the problem, and, if necessary, provide assistance to the victims.

Conventionally, the responsibilities of a gas station operator can be divided into three periods:

reporting for duty;
duty time;
handing over the shift.

Start of the shift Upon arriving on duty, the operator is obliged to: - check the proper operation of the cash register and tools, the availability of the necessary materials (cash tape, etc.); — make sure that documentation according to the approved list is available at the workplace; — register the receipt of funds at the cash desk; — check the meters and accept the amount of fuel available in the containers; — make sure that the territory of the gas station and the workplace are in order.